Acentra Health will serve as the Local Contact Agency (LCA), responsible for providing interested Nursing Facility (NF) residents with options counseling for transitioning from a facility back to the community.
The LCA coordinates these face-to-face conversations with the person residing in the facility, the facility point of contact and as appropriate, family members or other supports after a referral has been made by a skilled nursing facility. For more information on this change beginning November 6, 2023, please see MDS Section Q Referrals Process Change.
A. The Long-Term Care Minimum Data Set (MDS) is a standardized, primary screening and assessment tool of health status for all residents of long-term care facilities certified to participate in Medicare or Medicaid. The MDS 3.0 is a tool in support of the Americans with Disabilities Act and the Olmstead ruling. It includes resident-centered planning and transition planning and provides an opportunity to further balance long term care services. Section Q in MDS 3.0 is a part of the assessment tool that collects information about the resident's interest in discharge planning. The intent is to record the participation and expectations of the resident, family members or significant others and understand the resident’s overall goals.
A. A Counselor of the LCA will:
A. There are three ways you can make a referral to the LCA for Options Counseling:
1. Complete the ‘Options Referral Form’ and fax it to 833.521.2627.
3. Call the Acentra Customer Support line at 833-522-5429 and select ‘Option 6.' When making a referral via phone, nursing facilities will need to provide the following Resident Demographics:
And the following facilities contact information:
A. Options Counseling provides information and guidance to individuals seeking community support options which could enable them to transition out of a facility and return to their home or community living.